Joshua van Aalst’s blog

July 31st, 2007

Automated outgoing calls

Posted by Joshua van Aalst in Interesting Stuff

I just got an automated outgoing call from Vodafone

“Hi i’m Lara,

I’ve recently noticed that you’ve called us at Vodafone and i’d like to help you further.”

The call then went something along the lines of…

Press 1 if your call was answered appropriately
Press 2 if you have futher enquirines

Press 0 to hear these options again

What the?

They didn’t say “Press the red end call button to make me go away”.

The only response that call has had on me is to consider cancelling my contract. What a waste of my time and an invasion of privacy.

It’s almost as bad as the internet provider Exetel’s automated technical support number:

“Hi you’ve called Exetel technical support. For all technical support enquiries please email us at support@exetel.com.au”

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